Support
We’re here to help
Questions about RitualVana on iPhone? Email us. Include your device and iOS version if something isn’t working.
For App Store billing or refunds, Apple’s purchase support may also apply. Manage subscriptions in Settings → Apple ID → Subscriptions.
In the app
Help
Open the overflow menu (⋯) → Help. You’ll find what RitualVana is, Free vs Premium, the one-active Free slot, partial closes, and how Restore purchases differs from iCloud.
Restore purchases
Restore purchases reactivates Premium on this device for this Apple ID. Use it after a reinstall or on a new iPhone signed in to the same Apple ID. Path: overflow menu (⋯) → Profile → Restore purchases. Restore from iCloud is a separate Profile → iCloud sync action and only applies if you opted in with Premium.
FAQ
What is RitualVana?
A calm ritual studio: design multi-step practices, run them, then close with an honest outcome and a short reflection. Not streak pressure. Not medical advice. Not fortune-telling.
What is included on Free?
One active ritual (swap anytime), unlimited guided runs, reflection, 7-day Insights, and Ask taste (2 questions a day, 15 a month). Premium adds unlimited active rituals, longer Insights windows, unlimited Ask, and reminders across active rituals.
Why can I only have one active ritual?
Free focuses practice on one daily ritual. Paused rituals stay in My Rituals — swap anytime, or subscribe for unlimited active slots.
Do partial or postponed closes count?
Yes. Partial, adapted, and postponed are valid outcomes. Insights treats them as showing up, not failure.
Where do reflections live?
Capture happens after a ritual. History lives under Insights → Reflection history — not a separate tab.
Also see Privacy and Terms. Download: App Store (APPLE_STORE_URL — replace when live).